Why Choose XcelRev?
Attorney Owned and Managed
XcelRev is owned and managed by two attorneys with over 35 years combined experience representing both debtors and creditors. Legal compliance is a founding principle, and treating everyone with dignity and respect, including debtors, is paramount.
We strive to offer the best solutions in the industry, at the best price, and offer multiple pricing structures to meet your particular needs, including pre-paid, tiered contingency, and fixed contingency. And we don’t hide fees, ever.
In debt collection, having the right data is critical. Before we start collecting, we analyze and scrub every account to make sure we have the best available information on each debtor, including his/her contact information, likelihood of paying, bankruptcy status, and propensity to litigate. This helps us implement the right strategies to collect more, faster.
In order to successfully collect, we need to reach each debtor as quickly and directly as possible. To maximize results, we use texts, emails, and voicemail drops (not just letters and phone calls). This vastly improves our contact connection & collection rates.
We have the ability to report accounts to the credit reporting agency TransUnion. Most debtors are more inclined to pay a debt when they know it may have a negative impact on their credit.
Unfortunately, sometimes litigation is the only way to successfully collect. When an account has reached the litigation phase, XcelRev will: (1) assess whether litigation is financially viable and likely to lead to a successful result; (2) forward the account to a law firm in the proper jurisdiction to initiate legal action; and (3) manage the litigation process from beginning to end, including judgment execution. We do all the work & send our clients the check.
Online Payment Solutions with Virtual Agent Avatar
Easy payment options are critical in debt collection. Many debtors put off paying because they just don’t want to have to speak with a collector over the phone. Our system allows debtors to view their accounts online, set up payment plans online, and pay online by credit card or ACH without having to speak to anyone. And our friendly Virtual Agent Avatar guides them through the entire process.
Client Access /Total Transparency
We believe in total transparency. That begins with complete access to accounts. With our system, clients have 24/7 access, are able to load new accounts, review progress on existing accounts, communicate directly with us and run reports. We make the collections process easy so clients can spend more time running their business.